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Frequently Asked Questions

Do you offer test rides?

Yes! We encourage all potential customers to test ride our bikes before purchasing. Visit our showroom or contact us to schedule a test ride at your convenience.

What's included with my purchase?

Every ElectroBike includes: the bike fully assembled, battery and charger, user manual, 2-year warranty, free first service (within 6 months), and lifetime customer support.

Do you offer financing?

Yes, we offer flexible financing options through our partners. Plans start as low as 0% APR for qualified buyers. Contact us for more details.

How long does shipping take?

Most bikes ship within 3-5 business days and arrive within 7-10 business days depending on your location. Express shipping is available for an additional fee.

What if I'm not satisfied?

We offer a 30-day money-back guarantee. If you're not completely satisfied with your bike, return it within 30 days for a full refund (minus shipping costs).